Virtual Assistance
Administration Tasks
Email management/filtering
Setting up auto-responders
Booking appointments with clients
Following up with clients / customers (sending thank you and reminder emails)
Receptionist duties (answering occasional
calls)
Calendar management
Taking down minutes of meetings
Recruitment
Debt collection
File management (organizing files using Dropbox etc.)
Database building (updating email or contact lists on your CRM)
Transcription (transcribing voicemail, video or audio, podcasts etc.)
Creating basic reports (reports on weekly
tasks, deliverables, sales)
Preparing slideshows (Powerpoint presentations)
Liaison between you and other team members
Marketing Tasks
Set-up social media accounts (Facebook, Twitter, Linkedin, Youtube)
Manage and update social media accounts
Social media marketing
Manage your blog
Publish posts on your blog (content you provided)
Filter and reply to comments on your blog
Answering support tickets
Blog commenting (to increase links in your site)
Participating in discussion forums or message boards
Research on certain topics for blog posts, newsletters or others
Live chat on your website
Sales Tasks
On-boarding clients
Sales follow-up
Change management
Business analysis
Research
Data management
Portfolio management
Financial analysis
Cashflow preparation
GST and tax reconciliation
Job costing
Import costing
KPI and trend analysis
Departmental costing
Payments
Corporate Secretarial Service
Company incorporation
Trusts
ABN / GST / TFN
Company changes
